Phone System Upgrades

Over the next few weeks, IT staff will update the phones of most faculty and staff (nearly 550 devices) as we prepare for a significant upgrade of Le Moyne's phone system in early January.

About 150 existing devices will be rebooted. The other 400 will be installed "inline" between the employee’s computer and network jack.

During this process, your phone, and possibly your computer, will be unavailable for up to 10 minutes. If a new phone is installed "inline," you may experience a slower network connection until the phone system upgrade is completed in January.

Phone updates will occur one device at a time during normal business hours (8:30 am - 4:30 pm). A member of the IT staff, possibly accompanied by a student employee and/or vendor, will walk building-to-building and office-to-office to make the upgrade. If you are unable to accommodate the change when IT visits, do not hesitate to ask the individual(s) to return.  

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I. Nov 19 - 21 (8:30 am - 4:30 pm) -- Update existing networked phones sets (Dterm IP)
II. Nov 26 - Dec 7 (8:30 am - 4:30 pm) -- Replace legacy digital phone sets (Dterm)
III. Dec 10 - Dec 19 (8:30 am - 4:30 pm) -- Replace legacy analog phone sets
IV. Jan 8 - 9  (5:00 pm - 12:00 am) -- Upgrade Phone Switch (Jan 8)

Phase I
Update existing networked phone sets (Dterm IP)
Nov 19 - 21, 8:30 am - 4:30 pm

Nov 19 (Mon): Athletic Center, Alumni House, Grewen Hall
Nov 20 (Tue): Coyne Science, Science Annex
Nov 21 (Wed): Library, Campus Center


Phase II
Replace legacy digital phone sets (Dterm)
Nov 26 - Dec 7, 8:30 am - 4:30 pm

Nov 26 (Mon): Mitchell Hall, Physical Plant, Library
Nov 27 (Tue): Alumni House, Athletic Center, Recreation Center
Nov 28 (Wed): Nelligan Hall, Campus Center, Panasci Chapel, Jesuit Residence
Nov 29 (Thu): Romero Hall, Seton Hall
Nov 30 (Fri): Performing Arts, Reilly Hall 1st Floor, Reilly Hall 2nd Floor
Dec 3 (Mon): Reilly Hall 3rd Floor
Dec 4 (Tue): Grewen Hall 1st Floor, Grewen Hall 2nd Floor
Dec 5 (Wed): Grewen Hall 3rd Floor

Phase III
Replace legacy analog phone sets
Dec 10 - Dec 19, 8:30 am - 4:30 pm


Dec 10 (Mon): Mitchell Hall, Athletic Center, Physical Plant, Steam Plant
Dec 11 (Tue): Dablon Hall, Foery Hall, Nelligan Hall, Harrison Hall, St. Mary's Hall, Le Moyne Heights,  Panasci Chapel, Romero Hall, Veteran’s House
Dec 14 (Wed): Grewen Hall, Performing Arts
Dec 17 (Mon): Reilly Hall 4th Floor
Dec 18 (Tue): Reilly Hall 3rd Floor
Dec 19 (Wed): Reilly Hall 2nd Floor, Reilly Hall 1st Floor

Upgrade Phone Switch (Jan 8)
Jan 8 (Tuesday), 5:00 pm - 12:00 am


All campus phone service will be interrupted